Delivery & Returns

Fast, Reliable Delivery by UPS

We understand how important it is to receive your orders quickly, securely, and reliably. That’s why all our deliveries are handled by UPS, ensuring a next-day delivery service across Great Britain. Whether you're running an independent practice or a busy lab, you can count on consistent and timely deliveries that keep your workflow moving.

Standard Delivery

  • Next-day service on all orders once dispatched

  • Tracked delivery with full visibility via UPS

  • Secure and professional handling of all parcels

Timed Delivery Upgrades

For time-sensitive orders, we also offer a range of premium delivery slots at an additional cost:

  • Pre–12:00 PM Delivery

  • Pre–10:30 AM Delivery

  • Pre–9:00 AM Delivery

If you need to return an item, simply contact our customer service team and we’ll arrange the rest. A UPS driver can collect the parcel and provide a return label at pickup, making the process smooth and hassle-free.

Easy Returns Process


Why It Matters

  • Greater reliability means fewer delays or missed appointments

  • Time-slot flexibility lets you manage urgent work with confidence

  • UPS tracking keeps you informed every step of the way